Privacy Policy
How we collect, use, and protect your personal information
Last updated: September 11, 2025
1. Introduction
Mission Uganda ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, or interact with our organization.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Donation information and payment details
- Volunteer application information
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing donations and providing receipts
- Communicating about our programs and impact
- Sending newsletters and updates (with your consent)
- Responding to inquiries and providing support
- Managing volunteer applications and activities
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing donations, or conducting our business
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Partners: With partner organizations for collaborative programs (with your explicit consent)
- Aggregated Data: We may share anonymized, aggregated data for research or reporting purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission
- Secure servers and database protection
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Staff training on data protection practices
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at info@missionug.org.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our site and improve our services. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
9. International Data Transfers
As Mission Uganda operates in Uganda and may work with international partners, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Mission Uganda
Alex Ojera Road, Pece Laroo Division
Gulu City, Northern Uganda
Tel: 0393236937
Email: info@missionug.org